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Terms & Conditions

Welcome to Adventure Walks. By booking any service with us, including dog walking, adventure walks, and wedding chaperone events, you agree to the following terms and conditions.

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1. Services Offered

We provide the following services:

  • Dog walking and adventure walks

  • Private or group dog walks

  • Wedding chaperone events (supervision, support, and coordination for guests during wedding events)

All services are delivered by qualified and experienced staff.

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2. Booking and Confirmation

  • All bookings must be confirmed via phone, email, or our online booking system.

  • A booking is considered confirmed only after you receive written or email confirmation from us.

  • For wedding chaperone events, details including timing, location, and responsibilities must be provided at least [insert time, e.g., 14 days] prior to the event.

 

3. Payment Terms

  • Full payment is required for wedding chaperone events at the time of booking, unless otherwise agreed.

  • Dog walking or adventure walk services may require prepayment or payment on the day of service.

  • We accept Credit/Debit cards, PayPal, cash].

 

4. Cancellation Policy

Dog Walking / Adventure Walks

  • Cancellations made 24 hours or more before the scheduled service will receive a full refund.

  • Cancellations less than 24 hours, you will be charged the full amount for the booked service.

Wedding Chaperone Events

  • Cancellations made 30 days or more prior to the event will receive a full refund.

  • Cancellations 15–30 days prior will incur a 50% cancellation fee.

  • Cancellations less than 15 days prior will not be refunded.

  • Rescheduling is subject to staff availability and may incur additional charges.

 

5. Client Responsibilities

For all services:

  • Provide accurate and complete information regarding your needs.

  • Ensure that all participants or pets are safe and supervised during walks or events.

  • Notify us of any allergies, medical conditions, or behavioral concerns.

For wedding chaperone events:

  • Provide a clear schedule of duties and expectations.

  • Ensure all guests understand any rules or boundaries that need enforcing.

 

6. Liability

  • Adventure Walks accepts no liability for injuries, loss, or damage to pets, guests, or personal property during services, except in cases of proven negligence by our staff.

  • Wedding chaperone staff act as coordinators and supervisors; they do not assume legal responsibility for guests’ actions beyond reasonable professional conduct.

 

7. Changes to Terms

  • Adventure Walks reserves the right to update or amend these terms and conditions at any time.

  • Clients will be notified of changes via email or the contact method provided at booking.

 

8. Governing Law

  • These terms and conditions are governed by the laws of  England

  • Any disputes arising from services or bookings will be resolved in the appropriate courts within this jurisdiction.

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Please contact us if you wish to discuss these terms and conditions and further 

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